2004 Jordan Institute
9, No. 4
- With adequate training
and support, child welfare agencies can use data to enhance their performance
and improve outcomes for families and children.
- Self-evaluation is an approach
to using data that can improve a child welfare agency's ability to collect
accurate information, communicate with stakeholders, and deliver timely,
targeted, effective interventions.
- The organizational culture
of an agency has tremendous influence over its ability to use outcome
data in its decision making. Agencies should assess whether their vision,
mission, and valuesas well as the training their workers receiveall
support the idea that outcome data can play a key role in creating better
results for children and families.
welfare supervisors and frontline workers have a great deal of power
in our child welfare system, in part because they are the ones who enter
much of the data that is later used to make important funding, policy,
and legislative decisions.
- MRS, North Carolinas
pilot program to overhaul child protective services, provides families
with the support they need without compromising childrens safety
or increasing instances of substantiated child abuse and neglect.
- North Carolina offers data
resources, such as the Experiences Reports, that county
child welfare agencies can use to understand and improve their performance.
- There are resources out
there to help you develop your capacity for self-evaluation. Some of
these are listed in this issue. Others can be found in Vol. 5, No. 4